Customer Feedback Map
Customer Experience
Trending Customer Feedback
Fast Transfer100
Transfer process is smooth and available in peak hours.
10012
UI Clarity95
Main actions are easy to find and complete quickly.
9015
Payment Success92
Top-up and bill payment success rate is consistent.
8818
Feature Variety90
Users appreciate broad options in daily transactions.
8520
Series 1Series 2Series 3Series 4
Net Promoted Score
Apakah Anda akan merekomendasikan kembali layanan ini?
24Response
Promoters Passive Detractors
Media Perception
Media Sentiment
PositiveNeutralNegative
Media News & Articles
News Clips
Kompas TV1 January 2022
Metro TV1 January 2022
Net TV1 January 2022
Articles
Kompas1 January 2022
News title 'Lorem ipsum dolor sit amet, consectetur adipiscing elit.'
Tribun Timur1 January 2022
News title 'Lorem ipsum dolor sit amet, consectetur adipiscing elit.'
Okezone1 January 2022
News title 'Lorem ipsum dolor sit amet, consectetur adipiscing elit.'
Media Pickup Volume
Series 1Series 2Series 3Series 4
Brand Tracking
Brand Feedback Volume
Early Warning System
Alert AAlert BAlert C
Brand Association
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Brand Emotion
HappyNeutralConcernedFrustrated
Competition Landscape
Top Brand Mention - Formal Media
Title? 100
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? 100? 100
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? 100? 100
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? 100? 100
Brand Accociation
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Top Brand Mention - Social Media
Title? 100
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
? 100? 100
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? 100? 100
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? 100? 100
Title? 100
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? 100? 100
Brand Sentiment
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